Price Protection Policy

• Price Protection Policy

Ordering

• Can I place my order over the phone?
• How do I place an order?
• I did not receive an order confirmation
• How can I add a promo code to my order?

Account

• Problems logging in
• How do I create a new address?
• How do I create an account?

Business Services

• Benefits of a Business Account
• How to sign up for a Business Account

Product Info

• Ethernet (Cat) Cable Frequently Asked Questions
• Which mount is right for me?
• Which cable is right for me?

Warranty & Returns

• What happens if you receive a damaged product?
• How will I be refunded for my return?
• How long will I receive technical support for my product?
• What is the return policy?
• Product warranty
• What is an „Open Box”?

Shipping

• How to track a package?
• What shipping methods are available?
• Do you offer same day delivery?
• Can I modify or change my shipping information after the order has shipped?
• How long will it take for my order to arrive?
• How much does shipping cost?

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Payment

• How can I get an invoice?
• What payment options do I have?