Skip to main content
Logo
Submit a request Community
Deutsch
Sign in

Welcome to our Help Center!

Search

  1. Monoprice
  2. FAQs

Menu

FAQs

Price Protection Policy

  • Price Protection Policy

Ordering

  • Can I place my order over the phone?
  • How do I place an order?
  • I did not receive an order confirmation
  • How can I add a promo code to my order?

Account

  • Problems logging in
  • How do I create a new address?
  • How do I create an account?

Business Services

  • Benefits of a Business Account
  • How to sign up for a Business Account

Product Info

  • Ethernet (Cat) Cable Frequently Asked Questions
  • Which mount is right for me?
  • Which cable is right for me?

Warranty & Returns

  • What happens if you receive a damaged product?
  • How will I be refunded for my return?
  • How long will I receive technical support for my product?
  • What is the return policy?
  • Product warranty
  • What is an „Open Box”?

Shipping

  • How to track a package?
  • What shipping methods are available?
  • Do you offer same day delivery?
  • Can I modify or change my shipping information after the order has shipped?
  • How long will it take for my order to arrive?
  • How much does shipping cost?
See all 8 articles

Payment

  • How can I get an invoice?
  • What payment options do I have?

Copyright © Monoprice . All Rights Reserved.

Deutsch
Powered by Zendesk